Getting Hired in BPO Starter

300.00

New Year’s Promo: (January) – P300 Only

* LIMITED SLOTS ONLY.
#PAID RESERVATIONS WILL GET THE SLOTS, FIRST.
* Online classes will be from October 2021, onwards
* Paid slots are non-refundable and non-transferable (to other courses or another person)

How to Avail?
1. Pay for the course/s you want to avail!
2. Send your proof of payment to [email protected] with the following:

  • Course/s paid
  • Freelancing Email (main email you want the courses set up to be sent)

3. Wait for our confirmation to be sent to your freelancing email.

Please know that these Mini-Courses will be available in Sept. and are under pre-selling prices only until August 31, 2021. Also, note that these apply to all our Mini-Courses (a little different from the Premium Courses).

Notes Applied to all Mini-Courses:
– No live coaching sessions, only video orientation
– Self-directed with Coach assistance
– 1 learning group for all mini-courses
– 6 months course access for each course, lifetime assistance
– Need to submit all required portfolios (as one in one email) for online certification
– No deadlines
– Can avail as many mini-courses

Pay right away to be officially enrolled! 🙂

Category:

What you'll learn

Training Coverage (7 lessons):

  • CS1 – BPO Structure 
  • CS2 – Various Programs/ Accounts
  • CS3 – Skills Requirement
  • CS4 – Career Path and Life Cycle
  • CS5 – Complaints Handling
  • CS6 – Key Performance Index
  • CS7 – Interview Expectations

Course Content

Requirements:

How to Avail?

  1. Pay for the course/s you want to avail!
  2. Send your proof of payment to [email protected] with the following:
    • Course/s paid
    • Freelancing Email (main email you want the courses set up to be sent)
  3. Wait for our confirmation to be sent to your freelancing email.

Please know that these Mini-Courses will be available in Sept. and are under pre-selling prices only until August 31, 2021. Also, note that these apply to all our Mini-Courses (a little different from the Premium Courses).

Notes Applied to all Mini-Courses:

  • No live coaching sessions, only video orientation
  • Self-directed with Coach assistance
  • 1 learning group for all mini-courses
  • 6 months course access for each course, lifetime assistance
  • Need to submit all required portfolios (as one in one email) for online certification
  • No deadlines
  • Can avail as many mini-courses

Instructor

Coach Garlie & Dyan

Garlie Paul Uriat

Customer Service, Sales, and Support Course Trainer

Expertise: Customer Service, Technical Support, and Sales, Account and Project Management, BPO (Operations Management), and BPO (Training and Facilitation)

Education: BS Information Technology (Undergraduate)

Experience:

  • FVA Trainer/Coach – Customer Service Sales and Support
  • Junior Account Manager – US-Based Amazon Repricer
  • BPO Customer Service / Tech. Support and Sales Associate
  • BPO Team Leader/Supervisor
  • BPO Account Manager
  • BPO Project Manager
  • Guest Services Agent – Hilton Darwin, Australia
  • Night Auditor – Hilton Darwin, Australia
  • Assistant Night Manager – Hilton Darwin, Australia
  • Team Manager – Australian Cleaning Company
  • Account Manager – Australian Drop Shipping Company

Dyan Hana Uriat

Customer Service, Sales, and Support Course

Expertise: Customer Service and Technical Support, Quality Assurance, Admin/Back Office/HR, and Accounting (XERO, MYOB)

Education:

  • Bachelor of Accounting – Darwin, Australia
  • College of Law – Ateneo de Davao University
  • AB – Political Science – Ateneo de Davao University

Experience:

  • FVA Trainer/Coach – Customer Service Sales and Support
  • HR/Admin/Accounting Staff – Australia Based IT Company
  • BPO Customer Service / Tech. Support Associate
  • BPO Sales and Retention Support
  • BPO Chat Technical Support Representative
  • BPO Quality Assurance Specialist
  • Front-of-House – Australia
  • Retail Associate – Australia
  • Admin and Bookkeeping – Australian Cleaning Company
  • Lead Generation – Australian Financial Company
UA-136120793-1